BigCommerce has a beautiful template gallery (as you’d expect from any top website builder). There are 12 categories, from Arts & Crafts, Home & Garden to Food & Beverage. Although the free template gallery is quite limited and you can’t preview them all until you sign up, there’s a premium template gallery which contains around 80 templates and prices that vary between $150 and $250. Within each template, you can choose between several modifications in color and layout, and then further customize and add photos. Users can also opt to upload their own templates.
Their modern and fully responsive designs will adapt to any device, which is important as mobile browsing has overtaken desktop browsing and this will only continue with the emergence of new technologies.
BigCommerce’s templates are certainly stylish, fresh and useful, but they’re not particularly original or distinctive. Free templates look fairly similar to the ones offered by their competitors. Of course the template gallery isn’t necessarily a deal breaker when choosing between website builders, but BigCommerce ought to develop their template options. Premium templates offer more features and look better, but they aren’t as great as you’d expect for the money you’ll have to shell out.
BigCommerce’s Customer Service is available 24/7 across all support channels (email, live chat, and phone). As a company that helps growing businesses, it has strong customer service and an extensive resource center with articles, questions and answers and guides. The BigCommerce University has video tutorials, a support portal and a user forum. In one section, design and development experts from BigCommerce can help you customize your store.
BigCommerce is a hosting and website builder specialized in eCommerce solutions for medium to big size businesses. It’s a powerful and highly-respected online store builder that offers a complete set of tools and features to help you establish your online store - we have no reservations about recommending BigCommerce to small to medium-size business owners. They currently offer a 15-day free trial.